Sammenligning

3CX fås i en udmærket gratisversion, og i en betalingsversion

Gratisversionen er til virksomheder der ikke har behovet for fx. Call Center funktion, flere SIP Trunks, Paging, Køér, og har et behov for max. 8 samtidige linjer. Betalingsversionen åbner op for alle telefoncentralens muligheder! Betalingsversionen købes efter behovet for antal samtidige samtaler (ind og ud) og fås eks. eller inkl. Call Center modul der giver mulighed for bl.a. at tilbyde at man ringer tilbage til kunder.

3CX Versions sammenligning

PBX Edition
(Free)

Standard

Professionel

Enterprise

General Features

Extensions
Unlimited
Unlimited
Unlimited
Unlimited
Number of Simultaneous Calls Supported
8
> 1,024
> 1,024
> 1,024
Call Logging
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Call Forward on Busy or No Answer
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Call Routing by DID
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Auto Attendant / Digital Receptionist
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Voicemail/ Music on Hold
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Central Phonebook
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Call Transfer
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MWI – Message Waiting Indicator
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Supports Popular SIP Phones
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Ring Extension & Mobile Simultaneously
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Automatic Pickup on Busy
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Supports SIP Trunks/ Gateways
1
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Extensive Codec Support (G711, G722, GSM, Speex, ILBC)
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G729 Codec Support
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Custom FQDN
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Busy Lamp Field (BLF)
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Call Reporting
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Call Parking / Pickup
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Call Queuing
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Call Recording
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Intercom/ Paging
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Call Recordings Management
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Configure BLF’s from the Clients
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Sennheiser Headset Integration
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Management and Scalability

Web-based Management Console
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Automated Provisioning of Devices
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Real Time Web-based System Status
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Integrated Web Server
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Easy Backup and Restore
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SBC to Configure Remote Extensions
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VMware / Hyper-V Compatibility
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Scheduled Backup
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Connect Remote 3CX PBX Systems (Bridges)
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Scheduled Restore
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Inbuilt Fail Over Functionality
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Standby Licence
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Unified Communications

See the Presence of Your Colleagues
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Receive Voice Mail via Email
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Advanced Forwarding Rules
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Setting Up Conference Calls
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Receive Faxes via Email as PDF
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Integrated Fax Server
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Integrate Offices with 3CX Bridge
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CallVia3CX
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View Presence of Bridged PBXs
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Call Center / Contact Center

Advanced Queue Strategies
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Advanced Call Reporting
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Real Time Queue Statistics
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Queue Reports
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Barge In / Listen In / Whisper
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Query Customer Name Based on Caller ID
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Ability to Use 3CX Clients API
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Link Company Directory with LDAP / ODBC
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Sync Phonebook with Microsoft Exchange
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Real Time Queue Monitoring
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Wallboard
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Switchboard Queue Manager View
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Call Recordings Search
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Supervisor can Log Agents In/Out
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Supports External Agents
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Callback if queue full
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CRM Integration / Scripting Interface
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SLA alerting/reporting
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Mobility

Android Client
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iOS Client
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Windows Phone Client
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CTI Support
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Seamlessly Create Conference Calls
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Users can Configure their Own Extension
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Provisioning by Email
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Manage the 3CX Client from within the Console
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Includes 3CX Tunnel to Avoid NAT Problems
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IP Phone Management

Automatic Plug & Play Phone Provisioning
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Manage IP Phones Network Wide from Console
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Restart Phones Remotely
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Update & Manage Firmware Network Wide
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Application Integration

Office 365 (address book only)
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Microsoft Outlook
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TAPI
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Office 365
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Salesforce
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Microsoft Dynamics
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Microsoft Exchange 2013 / LDAP / ODBC
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SugarCRM
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Google Contacts
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Exact
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Zendesk
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Freshdesk
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act!
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Datev
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Web Conferencing

Plugin Free – WebRTC
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One-click conference
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Meeting Recording
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Remote Control / Assistance
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Screen Sharing
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Unlimited Users
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Participants Included
5
10
50
100